Privacy at Pendra Jewels

1. Collection of Personal Information

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Pendra Jewels may collect and store personal information you provide when you visit our website, purchase our products, or communicate with us. This may include:

• Basic contact details: Name, email address, phone number, postal address.

• Payment details: Credit card or other payment information for transactions.

• Account and service-related information: When you interact with customer support, provide feedback, or update your preferences.

• Other information: This may include your responses to surveys, participation in promotions, or communications regarding our products and services.

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2. How We Collect Your Personal Information

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We collect your personal information in various ways, including:

• When you interact with us online via our website, email, or social media platforms.

• When you make a purchase or place an order on our website.

• When you sign up for newsletters or promotional offers.

• Through direct communication (e.g., feedback, support inquiries).

• Through third-party services or business partners who share your data with us in accordance with applicable laws.

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3. Use of Your Personal Information

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We may use your personal information to:

• Process and deliver your orders or services.

• Provide you with updates, promotions, or marketing materials that may be of interest to you.

• Improve our products and services based on your feedback and preferences.

• Communicate with you via email, SMS, telephone, or postal mail for transactional or promotional purposes.

• Enhance your experience on our website and ensure efficient customer service.

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4. Disclosure of Your Personal Information

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We may disclose your personal information to third parties under the following circumstances:

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• Service Providers: We may share information with employees, contractors, or third-party vendors who assist us in providing services, such as shipping, payment processing, or customer support.

• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as court orders, regulatory inquiries, or law enforcement requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred, subject to privacy laws and confidentiality agreements.

• Protection of Rights: We may disclose personal information to protect the legal rights, property, or safety of Pendra Jewels, its customers, or third parties.

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5. Security of Your Personal Information

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Pendra Jewels is committed to ensuring the security of your personal information. We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction. These steps include the use of encryption, firewalls, secure servers, and other security measures.

However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Access and Correction of Your Personal Information

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You have the right to request access to the personal information we hold about you, in accordance with the Privacy Act 1988 (Cth). You may also request corrections to any inaccurate, incomplete, or outdated information. To request access or correction, please contact us at pendra@pendrajewels.com.

We may charge a small administrative fee for providing access to your personal information.

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7. Complaints about Privacy

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If you have any concerns or complaints regarding how we handle your personal information, please contact us at info@pendrajewels.com. We take privacy complaints seriously and will aim to respond promptly and resolve the issue.

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8. Changes to This Privacy Policy

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Pendra Jewels may update or amend this Privacy Policy from time to time. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

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9. Cookies

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Our website may use cookies to enhance your user experience. Cookies are small files that are stored on your device and allow us to recognize you when you return to our website. Cookies help us analyze site traffic, personalize your browsing experience, and provide targeted advertising. You can manage or disable cookies in your browser settings, though doing so may affect your experience on our website.

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We may also use third-party services, such as Google AdWords, to serve ads to visitors who have interacted with our website.

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10. Third-Party Links

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Our website may contain links to external websites not owned or controlled by Pendra Jewels. These third-party sites have their own privacy policies, and we encourage you to review them. Pendra Jewels is not responsible for the content or privacy practices of these external websites.

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11. Website Analytics

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We may use tools such as Google Analytics to track website usage and gain insights into user behavior. This helps us improve the user experience and optimize our site for better performance.

By using our website and providing your personal information to us, you consent to the terms outlined in this Privacy Policy. If you do not agree with the policy, please refrain from using our services or providing us with any personal data.​

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12. Image Use & Download Policy

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All images on this website are legally protected by copyright and remain the exclusive property of the site owner.

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Downloading, copying, saving, reproducing, redistributing, or using any image without prior written permission is strictly prohibited. This applies to both personal and commercial use.

Unauthorised use of images constitutes copyright infringement under applicable law and may result in legal action, including claims for damages, legal fees, and injunctive relief.

By accessing this website, you agree to comply with this policy.

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Contact Us​

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pendra Jewels
Email: info@pendrajewels.com

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